For the second consecutive year, Canon U.S.A., Inc., a leader in digital imaging and advanced office solutions, has been selected by Business Solutions Magazine (BSM) as one of the best channel vendors for the upcoming year. Working with Penn State University, BSM conducted a Web-based survey of their Value-Added-Reseller (VAR) subscribers to rate and rank their vendor partners in the following categories: Service/Support, Channel Friendly, Channel Program, Product Features, Product Reliability, Product Innovation, and Adequate VAR Margins.
"To be honored by BSM as one of the Best Channel Vendors for the second year in a row is a testament to Canon's commitment and dedication of meeting the diversified needs of our channel partners by providing them with the best in office solutions, services and support," said Jim Rosetta, vice president and general manager, Imaging Systems Group, Canon U.S.A., Inc. "We are very proud to receive this prestigious accolade and we look forward to continuing our tradition in excellence into 2010."
During the nearly month-long survey, more than 12,000 votes were cast, resulting in one of the largest and most detailed surveys of its kind. Scores were calculated by BSM editorial staff and Penn State University, with overall vendor scores determined by adding the cumulative scores of the seven categories and dividing that score by the number of VAR subscribers who rated them. Vendors were broken down into a variety of technology categories for the survey and those who received too few votes were excluded from consideration. VAR subscribers rated its vendor partners in a scale of 0 (worst) to 5 (best) in seven different categories. This year's results show Canon received higher ratings in every category compared to last year.
Canon works closely with the value-added-reseller channel to provide a wide variety of its imageFORMULA document scanners, network scanners, and check transports, as well as imagePROGRAF large format printers and imageCLASS multifunctional printers.
Original Source: CANON U.S.A. HONORED AS ONE OF THE BEST CHANNEL VENDORS BY BUSINESS SOLUTIONS MAGAZINE
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